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TICKET TERMS & CONDITIONS: 
VIRTUAL EVENTS
LIVESTREAM AND VOD

By purchasing Livestream or View On Demand (VOD) Ticket you confirm that you understand the following:

 

  1. All Livestream Ticket purchases include View on Demand (VOD) access where VOD is available.

  2. All VOD Access, where possible, will be available to ticker holders to view for one calendar year following the event.

  3. To view the Livestream or VOD, ticket holders must have a valid Siren Events account and be logged in.

  4. It is the responsibility of the ticket holder to ensure they are able to log into their account and access the livestream page in ample time before the event begins. Siren Events is not liable for any missed events due to ticket holders failing to confirm access to the livestream before the event, or failing to take into account their local timezone.

  5. Ticket holders cannot share their tickets or Siren Events accounts with others. Siren Events reserves the right to remove VOD access to any and all events, without warning or refund, to anyone found to be sharing tickets or Siren Events accounts.

  6. All events, and guest attendance, is subject to professional and personal commitments. Any event ticket will remain valid, and will not be eligible for refund unless the event is cancelled in full. In the instance of the event being rescheduled, all tickets will be transferred to the new time and date. Ticket holders will not be eligible for refunds, except in instances where there is no VOD of the event available.

  7. In the unavoidable case of cancellation of the event, all ticket holders in the first instance will be offered Gift Vouchers or transfer of their ticket to an event of equal value. If no suitable event is available, a refund in the manner of payment will be available.

  8. Any refunds issued will be made at the amount paid during checkout, less the £2.50 booking fee included in all tickets.

  9. No filming, sound or screen recording, or transcribing is permitted during any livestream or VOD. Siren Events reserves the right to remove VOD access to any and all events, without warning or refund, to anyone found to be undertaking or distributing audio, video or any other form of recording or transcripts of any event.

  10. Siren Events reserves the right to make any changes whatsoever to the event, up to and throughout the event, owing to any unforeseen or unavoidable cause, and are not obliged to offer any refund or other form of compensation if we do so.

VIRTUAL COFFEE BREAKS

By purchasing a Virtual Coffee Break Ticket you confirm that you understand the following:

 

 

  1. A Virtual Coffee Break ticket does not include access to the Interview as a Crew livestream or View on Demand (VOD).

  2. Virtual Coffee Breaks are provided via Zoom. A Zoom invitation will be sent to all ticket holders no later than one week before the event, from siren.events.uk@gmail.com.

  3. It is the responsibility of the ticket holder to ensure they have received the Zoom invitation and are able to log into their account and access the Virtual Coffee Break Zoom link before the day of the event. Any requests to reissue Zoom details cannot be guaranteed to be processed in the 24 hours before the start of the event.

  4. Siren Events is not liable for any missed events due to ticket holders failing to confirm access to the Zoom before the event, or failing to take into account their local timezone.

  5. All attendees must join the Zoom at minimum of 5 minutes before the listed start time. The guests will join the Virtual Coffee Break at the listed start time, and will not be delayed for any late arrivals. If you do not join the Zoom call before the Guest arrives, you will be admitted at the soonest convenient moment.

  6. Siren Events endeavours to ensure that every ticket holder has the opportunity to ask a question of the guest during Virtual Coffee Breaks, but cannot guarantee additional time with the guest if at the end of the session there are still questions outstanding.

  7. Virtual Coffee Breaks will not be available to watch via View on Demand after the event.

  8. Virtual Coffee Breaks have a strict code of conduct, and Siren Events reserves the right to mute or turn off the camera of any ticket holder, or remove any ticket holder from the Zoom without warning or refund, for the following:

    1. abusive, offensive, behaviour or language to other attendees, the guests or the moderator / Siren Events staff.

    2. monopolising of the guests or the conversation.

    3. inappropriate clothing or visible items or backgrounds, excess or distracting noise, smoking, drugs or visible intoxication.

  9. Each ticket is for a single attendee only. If you wish to attend with a friend / partner / roommate, each attendee will require their own ticket - even if you attend via the same device.

  10. All Virtual Coffee Breaks are subject to the guest’s professional and personal commitments. In the instance of the event being rescheduled, all tickets will be transferred to the new time and date. If the ticket holder is unable to attend the new date and time, a refund will automatically be issued.

  11. In the unavoidable case of cancellation, all ticket holders in the first instance will be offered Gift Vouchers or transfer of their ticket to an event of equal value. If no suitable event is available, a refund in the manner of payment will be available.

  12. Any refunds issued will be made at the amount paid during checkout, less booking fee.

  13. No filming, sound or screen recording, or transcribing is permitted during any livestream or VOD. Siren Events reserves the right to remove VOD access to any and all events, without warning or refund, to anyone found to be undertaking or distributing audio, video or any other form of recording or transcripts of any event.

  14. Siren Events reserves the right to make any changes whatsoever to the event, up to and throughout the event, owing to any unforeseen or unavoidable cause, and are not obliged to offer any refund or other form of compensation if we do so.

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